Cycle Time is the time it takes to convert “Inputs” through your processes and into “Outputs” to your customers.
Why must you measure and manage your cycle time as a part of your organizations quality process? Cycle Time reduction is one of the many improvement opportunities you will discover that can lead to your desired business results and help develop and maintain Loyal Customers.
Anytime you can perform the same activity in less time than your
competition, at the same level of quality and customer service, you gain a
market competitive advantage.
As the cycle time is decreased, the opportunities for learning are increased.
Each cycle offers the opportunity for measurement and learning. If you are
prepared to take advantage of that opportunity by decreasing the cycle
time, you will gain valuable knowledge above that of your competition.
Application of that knowledge is a fundamental competitive advantage.
We do not decide if we are successfully achieving our stated business results… it is our Customers that make that decision for us.
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