total quality management, tqm, six sigma, methodology, training, calculating, qualtec, method, six-sigma employment, 6 sigma

Become the best in class using six sigma plus. Your total quality 
management (tqm)
efforts can be focused to outpace the rest.

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Presented here are a few examples of defects that were not caught in the design phase and eventually proved expensive, not only in terms of dollars but also human lives and suffering. Reputations of respected companies have been severely tainted and/or destroyed because of defects.


Provide a written example from your business of at least one defect.

Provide a brief written description of the defect and the consequences 
that resulted.

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