what is six sigma, six sigma, six sigma definition, six sigma methodology, six sigma process

 what is six sigma?  six sigma has at least three different meanings depending on the context. there is not one answer to what is six sigma.
home
|| services || about us || contact us || links || e-mail


 

what is six sigma?

 what is six sigma?  six sigma has at least three different meanings depending upon the context. 

There is not one answer to what is six sigma.

 

The first answer to what is six sigma is that it is a management philosophy.  Six sigma is a customer based approach realizing that defects are expensive. Fewer defects mean lower costs and improved customer loyalty. The lowest cost, high value producer is the most competitive provider of goods and services. Six sigma is a way to achieve strategic business results.

 

Another answer to what is six sigma is six sigma is a statistic. Six sigma processes will produce less than 3.4 defects or mistakes per million opportunities. Many successful six sigma projects do not achieve a 3.4 ppm or less defect rate.  That just indicates that there is still opportunity.

 

A third answer to what is six sigma is that six sigma is a process. To implement the six sigma management philosophy and achieve the six sigma level of  3.4 defects per million opportunities or less there is a process that is used.  The six sigma process is define, measure, analyze, improve and control DMAIC.

 

When answering the question what is six sigma understand that six sigma is not a set of new or unknown tools.  Six sigma tools and techniques all are found in total quality management. Six sigma is the application of the tools on selected important projects at the appropriate time.  

 

Our answer to what is six sigma.

 

Six sigma is the structured application of tools and techniques applied on project basis to achieve sustained strategic results.

 

 

 

Book

Six Sigma Deployment by Adams, Gupta, Wilson

 

 

 

benefits of six sigma.

 

six sigma approach DMAIC.

 

 

|| six sigma training || Glossary Index ||

 

|| newsletter archives ||

home || services || about us || contact us || links || e-mail


Site created by VisionMasters. Hosted by PCNetCom
Copyright 1999 Adams Six Sigma. All rights reserved.
Revised: December 27, 2002.