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Six Sigma Strategic discussion with  Executive Leadership.

Two-day introduction to Six Sigma for Executive Leaders and discussion of organizational strategy.

Why Six Sigma.

·         Size of opportunity

·         Defect Per Million Opportunity and sigma levels

·         Six Sigma contrasted with TQM

·         3 Meanings of six sigma

·         DMAIC.

• Project Charter
• Define
• Measure
• Analyze
• Improve

• Control .

Cost of Poor Quality.

·         Reason Customers Leave

·         Customer Critical Criteria

·         KANO model

·         COPQ equation

·         Discussion of current cost of poor quality.

Focus on Strategy.

·         What is Strategic Planning

·         Element of a Business Plan

·         Strategic Plan Focus

·         Vision and Mission

·         SWOT Analysis (Strengths, Weakness, Opportunities, Threats)

·         Objectives Goals and Plans

·         Linking Six Sigma to the Strategic Plan.

Strategic Plan for the Organization.

·        Mission

·        Vision

·        Vision Elements

·        Objectives

·        Goals

·        Plans

·        Activities

·        Key Performance Indicators

·        Discussion of current conditions and desired future in each area.

Management and Champions.

·         Roles and Responsibilities for Management and Champions

·         Process Owners

·         Possible states for any process

·         Most likely trouble spots

·         Re-World

·         Candidates for Management and Champion Roles

·         Discussion.

Black Belt Project Managers.

·         Roles and Responsibilities of Black Belts

·         Skills of Black Belts

·         Characteristics of Black Belts

·         Training Black Belts

·         DMAIC

·         Length of Assignment for Black Belts

·         3 Ways to estimate the number of Black Belts needed

·         Reward and Recognition

·         Career Planning for Black Belts

·         Potential Candidates for first round of Black Belts

·         Discussion.

Green Belts.

·         Two different Green Belt locations in the organization

·         Roles and Responsibilities of Green Belts

·         Training Green Belts

·         Organizational Issues for Green Belts.

·         Discussion of Green Belt Competence for existing managers.

Awareness. 

·         Who needs Awareness training

Coaching.

·         Who needs Coaching

·         Executive Management

·         Black Belt Project Managers

·         Others

·         Guidelines for coaching.

·         Sources of coaching internal and external discussion.

Investment:

$799/participant

6-12 participants from one organization

Confidentiality agreement signed in advance.

Green Belt Team Member Training.

Green Belt Project Manager Training -- recommended for all managers.

Black Belt Project Manager Training.